Shipping policy
**Galla Shipping Policies**
**Scope of Shipping**
Galla offers national and international shipping. Please ensure that the shipping address is correct when placing your order, as this is crucial to avoid issues with the delivery of your purchase.
**Shipping Rates**
Shipping rates are calculated based on the weight and size of the package, as well as the destination. Shipping costs will be added to your shopping cart and displayed in the order summary before confirming the purchase.
**Shipping Timeframes**
Some products are handmade, so processing your order may take from 1 to two weeks before it is shipped.
- **Domestic Shipping**: The estimated delivery time is 3 to 5 business days after order confirmation.
- **International Shipping**: The estimated delivery time varies between 7 and 21 business days, depending on the destination country.
**Order Tracking**
Once your order has been shipped, you will receive an email with a tracking number that will allow you to track the status of your order through the transportation company's website.
**Procedure in Case of Delays**
If your order does not arrive within the estimated time frame, please contact our customer service. We will be happy to help you resolve any delivery issues as soon as possible.
**Return and Exchange Policy**
If you need to return or exchange an item, you can consult our Return and Exchange Policy available on our website.
**Contact**
If you have questions about your shipping options or need help with an order, do not hesitate to contact us at contact@galla.studio.
**Scope of Shipping**
Galla offers national and international shipping. Please ensure that the shipping address is correct when placing your order, as this is crucial to avoid issues with the delivery of your purchase.
**Shipping Rates**
Shipping rates are calculated based on the weight and size of the package, as well as the destination. Shipping costs will be added to your shopping cart and displayed in the order summary before confirming the purchase.
**Shipping Timeframes**
Some products are handmade, so processing your order may take from 1 to two weeks before it is shipped.
- **Domestic Shipping**: The estimated delivery time is 3 to 5 business days after order confirmation.
- **International Shipping**: The estimated delivery time varies between 7 and 21 business days, depending on the destination country.
**Order Tracking**
Once your order has been shipped, you will receive an email with a tracking number that will allow you to track the status of your order through the transportation company's website.
**Procedure in Case of Delays**
If your order does not arrive within the estimated time frame, please contact our customer service. We will be happy to help you resolve any delivery issues as soon as possible.
**Return and Exchange Policy**
If you need to return or exchange an item, you can consult our Return and Exchange Policy available on our website.
**Contact**
If you have questions about your shipping options or need help with an order, do not hesitate to contact us at contact@galla.studio.